Process engineer

Process Engineer (lean six sigma)
6 months
London - hybrid 1-2 days a month in office
 

• Lean Six Sigma Black Belt and/or Master Black Belt certification.
• Experience in the Insurance sector, particularly in the Property and Casualty space

• Use proven methodologies to deliver solutions for new process design and/or existing process improvements
• Serve as SME for a variety of process design and process improvement initiatives
• Lead workstreams as part of process diagnostics and design to identify impactful opportunities for operational improvements across end-to-end value streams
• Work alongside team members from the business to understand the current situation, identify drivers for improvement, analyse root causes of performance gaps, and redesign end-to-end processes that meet business and customer needs
• Collaborate with stakeholders to ensure upstream enablers and downstream impacts are comprehensively considered
• Use data to validate solutions and provide tangible evidence for bottom-line impacts

• Results - Proven track record of developing successful relationships with business partners, exceeds goals and key performance indicators; evidence of the ability to consistently make good decisions through a combination of analysis, wisdom, experience, and judgment; high level of business acumen, problem solving, project management, and creative resourcefulness.
• Strategic and drive innovation - Ability to think strategically, anticipate future consequences and trends, and incorporate them into the organizational plan.
• Relationship Building - Enterprise thinker with proven ability to influence across a matrix environment. Ability to develop strong relationships across all levels of the organization, and with external partners.
• Communication - Strong and effective communication skills; ability to create and communicate a compelling vision internally and externally; ability to work effectively in a dynamic, changing, team-based environment 
• Action Oriented - Enjoys working hard and looks for challenges; able to act and react as necessary, even if limited information is available; not afraid to take charge of a situation; can overcome resistance to leadership and take unpopular stands when necessary; open-minded and creative with the aim of seeking ‘outside the box’ solutions

• Lean Six Sigma Black Belt and/or Master Black Belt certification.
• Experience in the Insurance sector, particularly in the Property and Casualty space
• Experience in the Insurance Industry and/or with Customer Journey Mapping & Facilitation a plus but not required