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Trade Centre Manager

  • Job Ref: 7921
  • Tipperary
  • Construction

Trade Centre Manager (Building, Plumbing & Electrical)

Principle Objective
Reporting to the Directors & General Manager, the Trade Centre Manager is responsible for all of the daily functions within the Building, Plumbing & Electrical department. The successful appointee will be instrumental in developing a business plan and overseeing the daily implementation of the business plan in order to achieve department revenue, sales and service goals.

Knowledge & Experience

  • Previous Sales and/or Management experience within the construction industry
  • A strong understanding of the construction industry and knowledge of building materials
  • Proven experience of dealing with building contractors and specifiers
  • Project management experience an advantage 
  • Full competence with standard software packages, including MS Word, Excel
  • Third level degree in a commercial discipline is desirable but not essential
Key Responsibilities
  • Ensuring that the sales team provide a friendly open and enthusiastic customer service both in person and on the phone
  • Have an understanding of basic accounting and computers.
  • Work closely with the Directors & Senior Management Team to assist in driving the development of the Building, Plumbing & Electrical Trade Counter. Also ensure that standards are met for service excellence
  • Maintain thorough knowledge of competitor products and use initiative to identify sales opportunities and offer advice and solutions to customers, thus maximising profitable sales and margin
  • Improve the performance of the Department across a number of key performance measures
  • Undertake customer service duties as required to ensure the effective and efficient management of the department
  • Build effective working relationships with customers, in order to understand their requirements thus ensuring that the correct products are supplied
  • Achieve Sales & margin targets
  • Responsible for the re-order of selected product lines and ensuring that stock levels of selected product lines within the relevant departments i.e., Building, Plumbing & Electrical are maintained at appropriate levels
  • Generate a culture of continued improvement through performance coaching and leading by example in terms of commitment, enthusiasm and drive
  • Maintaining a clean, well-organised and properly merchandised store at all times
  • Ensuring that all policies, procedures and controls are followed at all times
  • Trade Counter administration (Building, Plumbing & Electrical) 
  • Perform any other duties as may be deemed necessary or as may be required by the company